Help
Answers to the questions members ask most. If yours is not here, get in touch.
I applied. When can I sign in?
As soon as the committee approves your application. Until then, sign-in says your account is pending approval.
My sign-in code did not arrive.
Wait a minute, then ask for a new code; each code lasts only a few minutes. Check that you used the number or email you registered with. An emailed code can land in the spam folder. If your account uses the same email as your Google account, you can also sign in with Google.
I typed the wrong code too many times.
After a few wrong tries the code stops working and sign-in pauses for a while. Wait a few minutes, then ask for a new code.
How do I change my phone number?
In the app, open My Profile and enter the new number. A code is sent to the new number to confirm it is yours.
How do I pay my dues?
In the app, open the treasury section and record your payment: cash, UPI or online banking. The treasurer confirms it, and your dues then show as paid.
How do I RSVP to an event?
Open Events in the app and accept the invitation. You can change your answer at any time before the event.
How do I get a copy of my data, or delete my account?
Open My Profile. 'Download my data' gives you a file with everything the app holds about you. 'Ask to delete my account' sends a request to the committee.
Who do I contact for anything else?
Email support@snxwfairies.com or call +91 9607500750.